• Comcast
  • Willoughby, OH
  • Retail
  • Full-Time
  • 7200 Reserve Dr

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- Delivers a world class customer and employee experience, achieving
sales goals, and running an operationally sound business.
- Ensures a culture consistent with the expectations of the company by
selecting the best talent and inspiring them daily with a focus on
development, feedback/coaching, sales and service excellence, training,
and personal accountability.
- Communicates business initiatives, performance standards, and
process/policy know-how striving for high performance and compliance.
Leverages the net promoter system (NPS) to monitor customer feedback,
coach, and improve the in-store experience.
- In-store owner for merchandising, brand, resets and all associated
training compliance.
- Coaches and develops team members on how to position all company
products with customers.
- Efficiently runs in-store operations including inventory, cycle
counts, cash management and other applicable processes and procedures.
- Responsible for appropriate staffing levels and efficient scheduling.
- Leverages available tools to monitor customer feedback, coach, and
take action to improve the store experience.
- Reviews and analyzes operational and financial reports to improve
operational performance and metrics.
- Builds collaborative relationships with market, region and division
- Follows and administers cash handling policies and procedures.
- Leads the retail experience of a well-visited location, and strives to
enhance store and customer experience to be best-in-class.
- May participate in retail test and pilot experiences related to
product, store design and operational improvements.
- Typically manages a team of 8-12 direct reports.
- Must be able to carry and lift up to 25 pound boxes, stand and move
about the store constantly.
- Consistent exercise of independent judgment and discretion in matters
of significance.
- Regular, consistent and punctual attendance. Must be able to work
nights and weekends, variable schedule(s) as necessary.
- Other duties and responsibilities as assigned.

Job Specification:
- Bachelor's Degree or Equivalent
- Generally requires 6+ years related experience.

Comcast is an EOE/Veterans/Disabled/LGBT employer

Associated topics: assistant manager, assistant store manager, associate manager, department supervisor, lead, major gift officer, sales lead, senior manager, store supervisor, supervisor

* The salary listed in the header is an estimate based on salary data for similar jobs in the same area. Salary or compensation data found in the job description is accurate.

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